Privacy Policy

At One Pack(“we”, “our”, “us”), we prioritize the privacy and confidentiality of our B2B customers, wholesale partners, and website visitors. This Privacy Policy explains how information is handled when you browse our website and communicate with us.

1. No Online Cart or User Accounts

One Pack is a digital product catalogue and inquiry website. We do NOT collect credit card numbers, process online payments, or maintain user registration databases on this website.

2. Direct Communication via WhatsApp

When you click “Enquire Now” or submit our contact form, you are redirected to WhatsApp. Information provided in your message (such as your name, business name, phone number, and city) is transmitted directly via WhatsApp's end-to-end encrypted messaging service to our customer representative.

3. Business Data Usage

Any contact information provided during wholesale inquiries is strictly used to fulfill product quotes, generate B2B tax invoices, arrange freight logistics, and communicate regarding order status. We never sell, rent, or trade customer details to third parties.

4. Analytics & Cookies

We may use standard web performance monitoring tools (such as Google Analytics) to improve website speed, navigation, and accessibility. These tools aggregate anonymous technical data without identifying individual users.

5. Contact Information

For any privacy inquiries or data update requests, please contact us via email at info@onepackonline.com, phone at +91 99952 16808, or WhatsApp at +91 90199 66790. Address: 3rd floor, Brothers Traders, Railway Station road, Kanhangad, 671315.